Refund policy
Last updated: November 12, 2026
This Return and Refund Policy applies to products purchased from linuvlora through linuvlora.shop.
30-Day Free Returns
You may request an eligible return within 30 days after the order is delivered.
To qualify, the product should:
- Be unused, unworn and in substantially original condition;
- Include its original packaging, accessories and documentation;
- Have no damage caused after delivery;
- Be accompanied by an order number or other proof of purchase.
All returns require prior authorization. Products sent without our return instructions may be refused or delayed.
Requesting a Return
Email maricopic4@outlook.com and include:
- Your full name;
- Order number;
- Product you wish to return;
- Reason for the return;
- Photographs if the product is damaged, defective or incorrect.
After reviewing the request, we will provide the correct return address and shipping instructions.
Free Return Shipping
Eligible returns qualify for free return shipping. We will provide a prepaid return label or another approved return method, depending on your location.
No restocking fee is charged for an eligible return.
Damaged, Defective or Incorrect Products
Please inspect the order promptly after delivery. If a product arrives damaged, defective, incomplete or different from the item ordered, contact us as soon as reasonably possible.
Keep the product, packaging and shipping label while we review the issue. We may request photographs or other reasonable evidence.
After verification, we will provide an appropriate remedy, which may include:
- A replacement at no additional charge;
- A full or partial refund;
- Another solution agreed upon with the customer.
Return Exceptions
Unless required by law or the product arrived defective or incorrect, the following products may not be eligible for return:
- Personalized or custom-made products;
- Perishable goods;
- Opened hygiene, cosmetic or personal-care products;
- Gift cards;
- Digital or downloadable goods;
- Products clearly marked as final sale before checkout.
These exceptions do not limit mandatory consumer rights.
Refunds
Returned products are inspected after reaching the designated return facility. We will notify you whether the refund has been approved.
Approved refunds are issued to the original payment method. Funds normally appear in the customer’s account within 3–7 business days after processing. Additional posting time may be required by the bank or payment provider.
Exchanges
Contact us if you need a replacement for a damaged, defective or incorrect product. For another size, color or product, we may ask you to return the original purchase and place a new order.
Cancellations
Send cancellation requests promptly. We will attempt to accommodate the request, but cancellation cannot be guaranteed after fulfillment or shipment begins. An eligible product may still be returned after delivery.
Shipping Costs, Duties and Taxes
Orders with a merchandise subtotal greater than USD $30 qualify for free standard shipping.
Customers will not be responsible for undisclosed customs duties, import taxes or delivery handling charges. If an eligible shipment generates such a charge, linuvlora will handle or reimburse it after reviewing reasonable supporting documentation.
Contact
linuvlora
Operated by SHANNON MARIE LLC
4358 E Sierra Madre Ave, Fresno, CA
Email: maricopic4@outlook.com
Website: linuvlora.shop